Privacy Policy
Effective Date: 2025-10-05
Last Updated: 2025-10-05
We are committed to protecting your privacy and ensuring that your personal information is handled in a safe, transparent, and lawful manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your data across jurisdictions including South Africa, the European Union, the United States, and other regions.
1. Information We Do and Do not Collect in-App
This information will NOT be collected during the operation of the Serial Terminal app:
- Any information received or transmitted via a serial port whilst using the app
- Any other information you may supply in-app such as app settings
This information will be collected during the operation of the Serial Terminal app:
- Settings you submit as part of public preset for other users to make use of in the terminal
1. Information We May Collect on the Website, Outside of the App
We may collect the following types of personal information pertaining to website functionality and management, and communication:
- Contact details (e.g. name, email address)
- Usage data (e.g. pages visited, time spent)
- Device and browser information
- IP address and location data
- Any content you submit voluntarily (e.g. feedback, uploads)
2. How We Use Your Information
We use your information to:
- Provide and improve our services
- Respond to inquiries and support requests
- Analyze usage patterns and optimize performance
- Comply with legal obligations
- Communicate updates, offers, or changes (where permitted)
3. Legal Basis for Processing
Depending on your location, we process your data under one or more of the following legal bases:
South Africa (POPIA)
We comply with the Protection of Personal Information Act (POPIA). Personal data is collected and processed:
- With your consent
- When necessary to perform a contract
- To comply with legal obligations
- To protect legitimate interests, provided your rights are not infringed
European Union (GDPR)
Under the General Data Protection Regulation (GDPR), we process data:
- With explicit consent
- As part of a contractual obligation
- To fulfill legal duties
- Based on legitimate interests, balanced against your rights
United States
We adhere to applicable federal and state privacy laws. Where required, we obtain consent before collecting or sharing personal data. We do not sell personal information.
Other Regions
We strive to meet or exceed local privacy standards and will honor applicable data protection laws in your jurisdiction.
4. Data Sharing and Disclosure
We do not sell your personal information. We may share data with:
- Trusted service providers who assist in operating the service
- Legal authorities when required by law
- Analytics or infrastructure partners under strict confidentiality
All third-party processors are contractually bound to protect your data.
5. International Data Transfers
Your data may be stored or processed in countries outside your own. We take appropriate safeguards to ensure your data remains protected, including:
- Standard contractual clauses (EU)
- Data processing agreements
- Secure hosting environments
6. Data Retention
We retain personal data only as long as necessary for the purposes described above, or as required by law. You may request deletion of your data at any time.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal data
- Correct or update inaccurate information
- Request deletion of your data
- Object to or restrict processing
- Withdraw consent at any time
To exercise these rights, contact us at [Insert Contact Email].
8. Security
We implement technical and organizational measures to protect your data from unauthorized access, alteration, or destruction. These include encryption, access controls, and secure hosting.
9. Cookies and Tracking
We may use cookies and similar technologies to enhance your experience. You can manage cookie preferences through your browser settings. For details about how we use cookies and similar technologies, please see our Cookies Policy.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the service constitutes acceptance of the revised policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy or your personal data, please contact us via our online form.